<p>Kokolosa’s mission is to enhance our customers' quality of life. All our experts are qualified and endorsed by our
team, and offer users comprehensive, professional advice and solutions with rapid response times, helping to improve
their performance and overall quality of life.</p>
<p>Kokolosa's values are accuracy, integrity and honesty. That’s why the experts we select to join our community and
offer their services via our online platform are required to observe the following rules of conduct:</p>
<ol>
<li>
<strong>Professionalism first and foremost</strong>
<br>
Being a professional means first of all knowing your limits. That's why Kokolosa experts must only respond to
questions they are qualified to answer. If an experts doesn't have the knowledge required to provide a
satisfactory response to a request, he or she must inform the user and advise them to contact another expert in
the field.
</li>
<li>
<strong>The art of communication</strong>
<br>
For a good communicator it's not important what’s said, but whether the person they're talking to understands.
To communicate effectively you must pay close attention to the question; ask for more details if the request is
unclear and give a concise answer using simple language (for more information on this download our guide to
effective communication).
</li>
<li>
<strong>Accurate but fast</strong>
<br>
Speed is important for customers who request on-line services. Once we've gathered every part of the request, we
respond quickly with good quality, accurate solutions.
</li>
<li>
<strong>Originality of content</strong>
<br>
Intellectual property is a mandatory consideration and all Kokolosa experts are required to observe copyright
laws and use original content. It is therefore prohibited to copy text in part or in whole from any other source
without the permission of the owner (whether it's another website or another specialist from the Kokolosa
community).
</li>
</ol>